• Frontline Customer Service Workshop

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    Name: Frontline Customer Service Workshop
    Date: November 18, 2020
    Time: 9:00 AM - 10:15 AM PST
    Registration: Register Now
    Event Description:
    The Mammoth Lakes Chamber of Commerce is excited to welcome back Erik Seversen. Erik spoke to business owners and frontline employees in our community in June 2019. He's now returning to share an entirely new set of business skills, stress coping mechanisms, and ways employees can create raving superfans out of customers, so they will want to return.

    If you missed Erik the first time, he's an author and speaker who has traveled to 85 countries around the world and all 50 states in the USA. On top of his adventures, Erik has also built and sold businesses, and he knows what it takes to get extraordinary results in business and in life. Erik is an international bestselling author of three books, Ordinary to ExtraordinaryExplore, and The Successful Mind which was just release on October 6, 2020. Erik lives with his wife and two teenage boys in Los Angeles. You can learn more about Erik on his website or LinkedIn.

    Whether you're new to the service industry or a seasoned customer service professional, we invite ALL to attend Erik's talk to get up to speed and inspired for the year ahead. 

    The afternoon session on 11/17 and morning session on 11/18 will be the same content. Choose the best one for your schedule and join us. These sessions are FREE for all Mono County employees and employers. Advanced registration required.

    Erik is also offering a management training on November 17 at 1:15pm.
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    No cost to attend. Advanced registration is required.
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