As our community moves out of the COVID-19 restrictions and into what is expected to be a busy summer, the Mammoth LakesChamber of Commerce and Mammoth Lakes Tourism are hosting a Power Lunch focused on revenue management, staffing levels and the guest experience. It is evident that many businesses are facing employee shortages and our guest speakers will discuss how managing occupancy through revenue management can assist businesses in matching employment levels. Maximum occupancy with lower staff levels is not going to provide a positive guest experience, so focusing on revenue management can further increase the guest experience by attracting visitors who will respect our community and environment.
Speakers Dave Belin is the Director of Consulting Services at RRC Associates. Dave brings strong analytical skills and a common-sense approach to help clients understand the implications of research finding. He works closely with RRC’s travel and tourism clients, including DMOs, hotels, attractions, and ski resorts. His work has formed the basis of numerous strategic and marketing plans for communities, resorts and a wide variety of clients interested in research related to tourism.
Barb Taylor ‘BT’ Carpender, CMM, CHSC is a recognized leader in the hospitality and meetings industries. She is the founder of Taylored Alliances whose primary focus centers around collaborating with client organizations to further their B2B engagement through the management and facilitation of customer advisory boards; focus groups; and strategically-focused board retreats. BT is also a founding member and Managing Director of Global Advisory Network, a network of recognized industry leaders and facilitators and is a founding member of The Insights Collective.
Tom Foley is the Senior Vice President of Business Process and Analytics at Inntopia and was previously a co-founder and the Director of Operations for DestiMetrics Resort Intelligence. Tom brings a contextual view to destination travel analytics, believing that sharp focus and understanding of localized data is derived from a broad perspective that that starts at macro-economics and drills down from there.
As the President and Chief Strategist of SMG Consulting, Carl Ribaudo has developed new destination tourism strategy approaches that tap into its creativity as a unique competitive asset. A frequent guest speaker and panelist at industry conferences, Carl serves on two different State Tourism Committees, including Vist California's Research and ROI. Committee and the Travel Nevada's Tourism Marketing Committee. Carl is also a partner in the OHV Partners Consulting Group, and he is a strategist in the Insights Collective, a national tourism think tank. Carl currently serves as the President of Tahoe Resources Conservation District and served as a key member of the Tahoe Regional Planning Agency (TRPA) pathway planning group that developed the twenty-year Lake Tahoe Basin regional plan.