• Retail Sales Associate

  • Posted: 05/04/2021

    JOB DESCRIPTION
    You will maintain the store philosophy and ensure exemplary service; assist customers with product selection, escort them to different departments and answer any questions they may have regarding the outdoor industry and local accommodations.
    MANDATORY SKILLS

    • Strong customer service skills                                     
    • Passion for the outdoor industry
    • Can build and maintain relationships with customers
    • Willing to take initiative
    • Desire to be a part of a cohesive team
    • Ability to thrive in a fast-paced, ever-changing environment
    • Solid multi-tasking skills
    • The capacity to grasp new concepts quickly and fully
    PRIMARY RESPONSIBILITIES
    • Welcome customers by greeting them as soon as they walk in; offer assistance.
    • Direct customers to different departments ensuring their needs are met.
    • Share features and benefits of products, has a good knowledge of all inventory.
    • Helps customers make selections by building customer confidence; offers suggestions/opinions.
    • Arrange and maintain all level of merchandise.
      • Pulls product from back stock when running low on the floor.
    • General housekeeping.
    • Stockroom straightening and organization.
    • Process payments by totaling purchases; process checks, cash, gift cards and credit cards.
    • Has knowledge of local hiking/biking trails; can suggest different options to customers.
    • Participates in ALL opening/closing procedures (except verifying registers):
      • Bringing in/out the bike rental fleet
      • Cleaning bathrooms
      • Sweeping/mopping/vacuuming
      • Wipe down counters
      • Straightening up retail and bike shop clothing/fixtures

    Year Round vs. Seasonal: Year Round,Seasonal

    Full-time vs. Part-time: Full-time,Part-time