Official Advocate & Resource For The
Mammoth Lakes Business Community
Owner/Manager Customer Service Workshop
We find ourselves at a unique time where organizations must lead five different generations. This engaging program will explain the reasons that drive generational differences and then share best practices for leading across the generations. Attendees will learn actionable ways to improve the employee experience across the generations.
In addition to this luncheon for owners/managers, we host FREE Frontline Customer Service Workshops. They are available November 28 at 4 pm or November 29 at 9 am. Click here to learn more and register for the November 28 Frontline Workshop.
Frontline Customer Service Workshop II
The customer experience today is largely about the little moments. Improve your team's customer service by helping them understand how to do the little things to drive value and gain a deeper appreciation for the need to exceed customer expectations. Staff will walk away with actionable ways to improve the customer experience.
The Frontline Customer Service Workshops are available on November 28 at 4pm or November 29 at 9am. Click here to learn more and register for the November 28 Frontline Workshop.