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Customer Service Training

Dedicated to strengthening our workforce

One of the cornerstones of the Mammoth Lakes Chamber of Commerce is helping the business community provide excellent customer service to their customers. Whether those customers are visitors or locals, we want to see our businesses thrive by giving clients a reason to return and spread the word about a positive experience at a business.

We hold trainings throughout the year for both the management/owner level and frontline, guest facing employees. Each November the Chamber brings in an expert, from the outside the community, to hold customer service workshops and educate our business community on how to provide a better guest experience. We are a world-class ski resort, and our goal is providing world-class customer service!

What Local Businesses Are Saying

2022 Customer Service Training

We are excited to welcome Donna Cutting as our guest speaker for this years customer service training speaker, held on November 15th and 16th. Donna will be covering topics such as putting your employees first and rolling out the red carpet for your customers. Be sure your staff are prepared for the winter rush with these invaluable, free workshops.

Check out our events calendar for more information on the Manger's Luncheon and the two frontline trainings being offered this year.

Join us on November 15th from 12pm - 1pm for our Manager Luncheon, focusing on putting your employees first. 

Visit our event page for more information.

Join us on November 15th from 4pm - 6pm or November 16th from 9am - 11am as Donna Cuttings teaches the importance of rolling out the red carpet for your customers and your coworkers. 

Visit our event page for more information.